TERMS & CONDITIONS FOR COINVEST – SERVICES ON DEMAND
By signing up to join on our Services On Demand potal you agree to be bound by the following Terms and Conditions (herein after referred to as the “Terms”).
Please ensure that you read and familiarise yourself carefully with these Terms before signing up. These Terms are a legal agreement between Services On Demand, having its registered office at number 1016 Roos Street, Fourways Golf Office Park, Selbourne Building, Fourways, Johannesburg, ground floor and You (herein after referred to as “the User”).
We reserve the right to update and change these Terms from time to time without notice to the User. Any amendments, modifications, enhancements, or changes to the Program including the release of new features and resources made available by us from time to time shall be subject to these Terms. Continued use of the Program after any such changes shall constitute your consent to such changes. The User can review the most current version of the Terms at any time at:
Any violation of these Terms may result in, among other things, termination, or suspension of your rights to be a User on this portal and forfeiture of your once off annual subscription fee payment.
Account Registration & Terms
You must provide your legal full name, a valid email address, and any other information requested to successfully log on to the Services on Demand portal.
You must be 18 years of age or older to join this portal but not over the age of 30 years of age.
Services on Demand is for the use by the User, and we do not permit you to share your username and password with any other person nor with multiple users on a network. Responsibility for the security of any usernames and passwords issued (including those of any Invitees) rests with you as the User.
You may not use the Program for any illegal or unauthorized purpose. You must not, in the use of the Program, violate any laws in your jurisdiction (including but not limited to copyright laws).
Referral Links & Promotion
Once you have successfully signed up and logged on the portal via a URL link that must be used to identify you when placing a link from your site, an email or other communications such as a sms will be sent to you to confirm that you have successfully logged on to the Services on Demand portal. It is your responsibility to ensure each such link is correctly formatted.
We may also provide graphical images that can be used within the links to promote Services On Demand. You may not modify these images in any way. We reserve the right to change the images at any time without notice.
The User will be solely responsible for the development, operation, and maintenance of your site and for all materials that appear on your site. You may not use our name or graphics in any bulk email whatsoever unless we have given our advanced written consent. We may terminate the Agreement if any meaningful spam complaints naming us, or our services result from your marketing activities.
The User may not issue any press release with respect to this Agreement or your participation in the Program; such action may result in your termination from the User’s membership. In addition, you, as the User may not in any manner misrepresent the relationship between us Services on Demand and you (the User), say you develop our Services, say you are part of Services on Demand or express or imply any relationship between us and you, the User, or any other person or entity, except as expressly permitted by this Agreement.
Customer/ Student Definition
Every User who buys a service through our Services on Demand portal is deemed to be a customer of Services on Demand. Accordingly, all our rules, policies, and operating procedures concerning pricing, customer orders, customer service, and services sales will apply to those customers. We may change our policies and operating procedures at any time. Services on Demand is not responsible for any representations made by the customer/User that may contradict our rules, policies, or operating procedures.
Pricing & Availability
We will determine the prices to be charged for services sold under the Services on Demand platform in accordance with our own pricing policies. Services prices and availability may vary from time to time. Because price changes may affect services that you have listed on your site, you should not display services prices on your site. We will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability or price of any service.
Copyrighted and Trademarked material
The User is solely responsible for ensuring that their reviews, product descriptions and articles (if applicable at their site) obey all applicable copyright, trademark, and other laws. Services on Demand will not be responsible if the User uses another party's copyrighted or trademarked material in violation of the law.
Term of the Agreement and Logging on successfully
The terms of this Agreement will begin once the User has received their confirmation email and or sms for logging onto the portal successfully. Either the Student or we, Services on Demand may terminate this Agreement at any time, with or without cause, by giving the other party notice of termination. Notice by e-mail, to your address on our records, is considered sufficient notice to terminate this Agreement. Services on Demand reserves the right to end the affiliation with the User at any time.
Termination
Services on Demand at its own sole discretion, has the right to suspend or terminate the User’s account and refuse all current or future use of the Services on Demand portal, or any for any reason at any time. Such termination will result in the deactivation or deletion of the User’s affiliation with Services on Demand, and the forfeiture and relinquishment of all potential or accrued referral fees in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. Services on Demand reserves the right to refuse service to anyone for any reason at any time. Upon the termination of this Agreement for any reason, the User will immediately cease use of, and will be removed from the Services on Demand website, including all links to our website and all our images and other materials provided under the Program.
Relationship of Services On Demand and User
The User and Services on Demand are independent bodies, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You, the User will have no affiliation to make or accept any offers or representations on our behalf. The User will not make any statement, whether on your site or otherwise, that reasonably would contradict anything in this Agreement.
Limitations of Liability
The Service on Demand and any of the Company's officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with this Program.
Nothing in this legal notice shall exclude or limit the Service of Demand’s ability for:
(a) fraud; or
(b) misrepresentation as to a fundamental matter; or
(c) any liability which cannot be excluded or limited under applicable law.
If the User’s use of material provided under this portal results in the need for servicing, repair or correction of equipment, software, or data, you assume all costs thereof. Services On Demand’s maximum aggregate liability under or in connection with these Terms, or any collateral contract, whether in contract, tort (including negligence) or otherwise (a “Claim”), shall be limited to a sum equal to the aggregate amount which we are obliged to pay you in the twelve (12) month period immediately prior to the period giving rise to such Claim.
Arbitration
Any dispute relating in any way to this Agreement (including any actual or alleged breach hereof), any transactions or activities under this Agreement or your relationship with us or any of our affiliates shall be adjudicated by the relevant arbitration of the Republic of South Africa. Arbitration under this agreement shall be conducted under the rules then prevailing of the Republic of South Africa Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Notice
All notices given by you to us must be given to Services On Demand at info@services.africa or Services on Demand can also be contacted at 011 507 5555. We may give notice to you at the e-mail address you provided to us when registering. Notice will be deemed received and properly served 24 hours after an e-mail is sent. In proving the service of any notice, it will be sufficient to prove in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
Events outside our control
Services on Demand will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations hereunder that is caused by events outside our reasonable control (a “Force Majeure Event”).
A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes (without limitation) the following:
(a) strikes, lockouts or other industrial action.
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disaster.
(d) impossibility of the use of public or private telecommunications networks.
(e) the acts, decrees, legislation, regulations, or restrictions of any government.
Services on Demand’s performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms may be performed despite the Force Majeure Event.
Waiver
If Services on Demand for the User fails, at any time to insist upon strict performance of any of your obligations under these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled hereunder, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
Severability
If any of these Terms are determined by any competent Affiliate to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Entire agreement
These Terms and any document expressly referred to in it represents the entire agreement between us in relation to the use of the Program and supersedes any prior agreement, understanding or arrangement between us, whether oral or in writing.
We, Services on Demand and the User each acknowledge that, in entering into these Terms, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to entering into these Terms except as expressly stated herein.
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date we entered into these Terms (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these Terms.
Governing law and jurisdiction
This legal notice shall be governed by and construed in accordance with English law and the law of the Republic of Southern Africa. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the relevant courts of the Republic of Southern Africa.
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Thank you for accessing/shopping at services.coinvest.africa. This site is owned by “Services at Coinvest ”. (here in after referred to as “Services at Coinvest”). By accessing, shopping on this site, you indicate your unconditional acceptance of these terms & conditions. We reserve this right, in our sole discretion, to update or revise these terms & conditions. Continued use of the site following the posting of any changes to the ‘terms & conditions’, constitutes your acceptance of those changes. At “Services at Coinvest”, we try our best to create a space where you can explore and shop for all your favorite things in a safe and secure environment. All products and information displayed on “Services at Coinvest” constitutes an "invitation to offer". “Services at Coinvest” reserves the right to accept or reject your offer. Your order for purchase, constitutes your "offer" which shall be subject to the terms and conditions as listed below.
1. Eligibility to use our site
Use of the Site is available only to persons who can legally enter into contracts under applicable laws. Persons who are "incompetent to contract", within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. “Services at Coinvest” reserves the right to terminate your access to the Site if it discovers that you are under the age of 18 years or suffers from any other disability, as recognized under Indian Contract Act, 1872.
2. Membership
Although it's not essential to have an account to shop with “Services at Coinvest”, you can shop as a guest. As a member, you agree to provide true, accurate, current, and complete information about yourself as prompted by the site's registration form. Registration was prohibited under any law shall be void. “Services at Coinvest” reserves the right to revoke or terminate your registration for any reason at any time, without notice.
3. Electronic Communications
When you use the site or send emails or other data, information or communicate to us, you agree and understand that you are communicating with us electronically and give your consent to receive communications electronically from us periodically, when required.
4. Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to “Services at Coinvest” directly or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively referred to "Comments") will remain “Services at Coinvest” property. Such disclosure, submission or offer of any comments shall constitute an assignment to “Services at Coinvest” of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments, thus, it exclusively owns all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise. “Services at Coinvest” will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. “Services at Coinvest” is and shall be under no obligation (1) to maintain any Comments in confidence; or (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or another personal or proprietary right (s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the site will be libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".
“Services at Coinvest” does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comment submitted to the Site. You grant “Services at Coinvest” the right to use the name that you submit in connection with any of the posted comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify “Services at Coinvest” and its affiliates for all claims resulting from any Comments you submit; we take no responsibility and assume no liability for any comments submitted by you or any third party.
5. Accuracy of Content/ Information of Products on the Web Site
While “Services at Coinvest” strives to provide accurate product and pricing information, typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, “Services at Coinvest” shall have the right, on our sole discretion, to modify the price of the products, or information of the products or to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event.
How do I cancel my order?
For any cancellation requests, you may write to us at support@services.coinvest.africa. You can cancel your service 8 hours before taking service.
In case of cancellation of any service within 8 hours of placing the order, a full refund will be initiated. Post the 8-hour window, you will be charged 25% of the order value as a restocking fee.
Post-delivery of service(as applicable), you will be charged 100% of the order value for cancellation.
For further queries, please write to us at : support@services.coinvest.africa
When will I get the refund?
Refund process is initiated only after a cancellation is processed as per the Cancellation Policy. The refund amount for the orders paid online or paid via credit/debit card will be refunded within 7-10 working days from the date of initiating the refund through the online account, or will be refunded to the same card, depending on the most suitable circumstances as determined by Coinvest.
For further queries, please write to us at : support@services.coinvest.africa